Privacy Policy

Last updated: January 2026

1. Introduction

At Quorro, we place paramount importance on protecting your personal data. This privacy policy describes how we collect, use and protect your information when you use our AI-powered lead qualification service.

2. Data Collected

We collect the following types of data:

  • Identification data: name, first name, email address, phone number
  • Connection data: IP address, browser type, pages visited
  • Conversation data: messages exchanged with the qualification chatbot
  • Billing data: information necessary for payment processing

3. Data Usage

Your data is used to:

  • Provide and improve our lead qualification service
  • Personalize your user experience
  • Process your payments and manage your subscription
  • Send you important communications about the service
  • Analyze service usage to improve it
  • Comply with our legal obligations

4. Artificial Intelligence

Our service uses artificial intelligence (Claude from Anthropic) to analyze conversations and qualify prospects. Conversation data is processed securely and is not used to train third-party AI models. We only keep conversation transcripts to allow you to view your leads history.

5. Data Sharing

We never sell your personal data. We may share your data with:

  • Service providers: hosting (cloud), payment (Stripe), email (Resend)
  • AI partners: Anthropic for conversation processing
  • Legal authorities: if required by law

6. Data Security

We implement technical and organizational security measures to protect your data: SSL/TLS encryption, secure authentication, limited data access, regular backups, and hosting on secure servers in Europe.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with our legal obligations. Conversation data is retained for the duration of your subscription plus 12 months. You can request deletion of your data at any time.

8. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right of access: obtain a copy of your personal data
  • Right of rectification: correct your inaccurate data
  • Right to erasure: request deletion of your data
  • Right to portability: receive your data in a structured format
  • Right to object: object to the processing of your data
  • Right to restriction: limit the processing of your data

9. Cookies

We use essential cookies for service operation (authentication, preferences). We also use analytics cookies to understand how you use our service. You can manage your cookie preferences via your browser settings.

10. Contact

For any questions about this privacy policy or to exercise your rights, contact us at: privacy@quorro.com

You can also file a complaint with the CNIL (French Data Protection Authority) if you believe your rights are not being respected.